Privacy Policy

Last updated: April 2025

1. Introduction

VORO Co Pty Ltd (ACN 696 810 456, ABN 97 696 810 456) ("VORO Co", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it.

Our principal place of business is in Victoria, Australia (postcode 3195). Our website is located at vorocopty.site and our primary contact email is ceo@vorocopty.site.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Your name and contact details (including email address, phone number, and postal address)
  • Company name and ABN/ACN
  • Information you provide when submitting enquiry forms on our website
  • Correspondence and communication records
  • Website usage data (including IP address, browser type, pages visited) collected via cookies and analytics tools

We only collect personal information that is reasonably necessary for our business functions and activities.

3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Submit an enquiry or contact form on our website
  • Send us an email or other correspondence
  • Enter into a business relationship or commercial agreement with us
  • Interact with our website (via cookies and analytics)

4. Why We Collect and Use Personal Information

VORO Co collects and uses personal information for the following purposes:

  • To respond to your enquiries and provide requested services
  • To enter into and manage commercial contracts and trading relationships
  • To communicate with you about our services, including updates and relevant information
  • To comply with our legal and regulatory obligations
  • To improve our website and services
  • For internal business administration and record-keeping

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your personal information to:

  • Our employees and contractors who need the information to provide our services
  • Third-party service providers (e.g., IT support, hosting providers) who assist us in operating our business, subject to confidentiality obligations
  • Regulatory bodies, government authorities, or law enforcement where required by law
  • Other parties with your consent

Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that the recipient handles your information in accordance with the Australian Privacy Principles.

6. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include physical, electronic, and procedural safeguards appropriate to the nature of the information held.

7. Access and Correction

Under the Privacy Act 1988 (Cth), you have the right to request access to personal information we hold about you, and to request correction of that information if it is inaccurate, out of date, incomplete, or misleading. To make such a request, please contact us at ceo@vorocopty.site. We will respond within a reasonable time, generally within 30 days.

8. Complaints

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, you may lodge a complaint with us by emailing ceo@vorocopty.site. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect anonymous usage statistics. You may disable cookies through your browser settings, although this may affect the functionality of our website.

10. Changes to This Policy

VORO Co may update this Privacy Policy from time to time. The current version will always be available on our website at vorocopty.site/privacy.html. Continued use of our website or services following any changes constitutes your acceptance of the updated Policy.

11. Contact Us

For any privacy-related enquiries, please contact: